Introduction
Grand Lion Tours (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, services, and communicate with us.

1. Information We Collect
We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, and address.
• Booking Information: Tour preferences, dates, and payment details.
• Website Data: IP address, browser type, and browsing behavior through cookies and analytics tools.
• Communication Data: Information you provide through inquiries, feedback, or customer support interactions.

2. How We Use Your Information
We use your information to:

• Process bookings and payments.
• Provide customer support and respond to inquiries.
• Improve our services and website functionality.
• Send promotional emails and updates (if you have opted in).
• Comply with legal obligations.

3. Sharing Your Information
We do not sell your personal information. However, we may share it with:

• Service providers (e.g., payment processors, tour guides) to facilitate our services.
• Legal authorities if required by law.

4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse.

5. Cookies
Our website uses cookies to enhance your experience. You can adjust your browser settings to disable cookies, but this may affect the website’s functionality.

6. Your Rights
You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request information about how we process your data.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their privacy policies.

8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@grandliontours.com
Phone: (+27) 071 513 5462